Success Story of Zepto: Dropout to Billionaire?

The Success Story of Zapdo: Revolutionizing Grocery Delivery in India

Zapdo, a company started in April 2021 by Kaivalya Bohra and Aditya Pali Jaan, has become a unicorn with a valuation of over Rs 6895 crore.
The founders were childhood friends who studied in the same school in Dubai and both had a keen interest in technology and experimentation.
During the pandemic, they noticed the long delivery times for online grocery orders and decided to start their own grocery delivery service.
They initially sold vegetables to friends and gradually expanded to connect with local stores, reducing delivery time from a week to just 45 minutes.
Zapdo started with deliveries in their surrounding areas and later expanded by hiring delivery partners to reach more customers.
The company's business model focuses on providing grocery items in the shortest possible time, challenging traditional delivery norms.
Their innovative approach has disrupted the market, offering a revolutionary 10-minute grocery delivery service in India.

Customers initially experienced dissatisfaction with Kiran Card due to wrong item deliveries.
Despite the issues, customers continued to use Kiran Card because there were no other options for fast grocery delivery.
Negative reviews and doubts about the service's reliability led to concerns that users would never use it again.
Kiran Card's founder made changes to improve the user experience and implemented the dark store model.
Dark stores are micro warehouses in city centers where only employees can enter.
Kiran Card's dark stores helped customers easily find what they needed and reduced delivery time.
Negative reviews transformed into positive feedback as more visitors started using Kiran Card.
The company was rebuilt and renamed to Badal to take the business to the next level.
Currently, Badal operates in 11 cities in India, including Delhi, Chennai, Gurgaon, Bengaluru, Mumbai, and Hyderabad.
Over 10 million people currently use JBTO for grocery shopping.

Asking about the number of people who have access to a laptop for 10 minutes.
Requesting those with delivery experiences to share their answers and one of their experiences.
Thanking the viewers and informing them that the video ends here.