Kenapa Dunkin' Donuts Gak Laku Di India? Malah Fokus Kopi! Bikin Donat Rasa Kunyit! |LearnByGoogling
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Why Dunkin' Donuts Doesn't Sell in India?
- Dangkin Donuts is a popular American brand that sells donuts and coffee.
- They have over 11,000 outlets worldwide and are one of the largest fast food restaurant companies.
- They entered the Indian market in 2012 through a partnership with Jubilan Foodws Limited (JFL), who also owns the franchise rights for Domino's in India.
- JFL saw potential in the large Indian market and planned to open 500 Dunkin' Donuts shops within 15 years.
- Despite the ambitious plans, Dunkin' Donuts failed to gain traction in India.
- Domino's, which is also owned by JFL, is very successful in India and holds a significant market share.
- The expectation was that Dunkin' Donuts would replicate Domino's success, but it did not happen.
Reasons for Dunkin Donuts' Failure in India
- Donuts did not suit the local tastes in India.
- The grab and go concept of Dunkin Donuts did not align with the culture of eating in India, where people prefer to sit and have breakfast at the dining table.
- Indian consumers prefer a more leisurely breakfast experience.
- The assumption that Indians would prefer grab and go options due to congested traffic did not hold true.
- The number of outlets opened in India exceeded the demand, leading to a lack of profitability.
- Dunkin Donuts had to close more than half of its stores in India within two years.
- Dunkin Donuts changed its name to Dkin in 2018 and is now considering another name change to Donats.
- The company has shifted its focus to smaller shops and kiosks to reduce operational costs.
Why Donuts Don't Sell Well for Breakfast in India
- Indian consumers prefer local cuisine for breakfast.
- Donuts are seen as a dessert or snack, not a suitable breakfast food.
- Eating sweet food for breakfast is believed to cause stomachaches in India.
- Indian breakfast preferences lean towards soft-textured foods like kicadi or idli.
- The culture and taste preferences in India do not align with the concept of Dunkin Donuts.
- Donuts are considered a luxury or impulse purchase in India.
- The price of donuts is expensive for most Indians, especially considering the average salary and minimum wage.
- Localized menu options, such as savory and spiced donuts, have been introduced to cater to Indian tastes.
Challenges Faced by Dunkin' Donuts in India
- Dunkin' Donuts in India faced challenges with their menu offerings, specifically the lack of popularity of donuts and the identity crisis it created.
- The menu strategy in India included selling sandwiches and burgers with imitation meat due to the large vegetarian population, but this led to confusion and inconsistency among consumers.
- Dunkin' Donuts attempted to localize their offerings by customizing donuts to Indian taste buds and introducing spicy sandwiches, but this didn't resonate well with the local market.
- The introduction of drinks to the menu, particularly coffee, became a significant revenue driver for Dunkin' Donuts in India, contrary to initial expectations of donuts being the primary sales driver.
- The growing competition in the coffee industry in India posed a challenge for Dunkin' Donuts, as there were many local cafes and entrepreneurs selling coffee.
Reasons for Dunkin Donuts' lack of success in India
- Dunkin Donuts is far behind Starbucks in terms of number of stores and popularity.
- Indian people prefer Starbucks' products, possibly due to its consistent branding and focus on selling coffee.
- Dunkin Donuts' concept and taste don't align well with Indian preferences.
- Dunkin Donuts had a goal of 500 shops in 15 years, but after 12 years, they only have 21 shops.
- The focus on small kiosks to reduce losses has helped decrease operational costs.
Challenges Faced by Dunkin' Donuts in the Indian Market
- Dunkin' Donuts failed to gain traction in the Indian market.
- The grab and go concept of Dunkin' Donuts did not align with the culture of eating in India.
- The assumption that Indians would prefer grab and go options due to congested traffic did not hold true.
- The number of outlets opened in India exceeded the demand, leading to a lack of profitability.
- Donuts did not suit the local tastes in India.
- Indian consumers prefer a more leisurely breakfast experience.
- Eating sweet food for breakfast is believed to cause stomachaches in India.
- Donuts are seen as a dessert or snack, not a suitable breakfast food.
- Indian breakfast preferences lean towards soft-textured foods like kicadi or idli.
- Donuts are considered a luxury or impulse purchase in India.
- The price of donuts is expensive for most Indians.
- Localized menu options, such as savory and spiced donuts, have been introduced to cater to Indian tastes.
- Dunkin' Donuts faced challenges with their menu offerings, specifically the lack of popularity of donuts and the identity crisis it created.